Herbal Vaporizer Reviews

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Portable Vaporizers
 

User for 6 months and now have customer service insight...

5 of 5 people found the following review helpful
We have been quite happy with the NO2. A few insights: I find a lower heat setting around 350 keeps the herb from getting scorched and may extend the effectiveness of the herb. While the handiness of the battery allows one to use it w/out a power source you likely will only get 2-3 short sessions out of the battery before you'll need a recharge---don't expect to take a 5 day back packing trip with it unless you have a solar charger. Also it is a little slow to get all the way up to temp w/the battery--even more reason to use a little lower temp. Don't worry tho, every thing including you, gets cooked at sub 350F. Road trips, however, are quite enjoyable with a DC inverter ($12) or the optional car charger. Allowing 15-30 seconds before drawing each time will give excellent hits and be careful cause you can get pretty vaped with a half dozen pulls.

Customer service: after 6 months of consistent use the device was left on and apparently the unit did not shut off as it is supposed to do. Therefore it acted erratically before dying completely. I notified the company, they determined from the number on the unit that it was purchased directly from them and said to just pack up the unit, battery and charger and send it back. Couple of days later I received a tracking number and after 6 days had a new (factory refurbished?) unit in a new box with all brand new accoutrements! It is charging now but does turn on--I'm sure it will work fine. Nice work Vapir!

A couple of suggestions: buy it from Vapir and you may not get a great deal but they may be more willing to replace it (if it dies less than a year in) for those that don't use a reseller. Also when you buy your NO2 be sure to REGISTER THE WARRANTY ONLINE WITHIN 15 DAYS OF RECIEVING YOUR UNIT. If you don't that may be a deal-breaker if you do not purchase it from Vapir.

Hope this helps...cheers to healthy vaping!

Overall rating: 
 
4.8
Ease of Use:
 
4.0
Time to Heat Up:
 
5.0
Efficiency/Effectiveness:
 
5.0
Warranty:
 
5.0
Overall Satisfaction:
 
5.0
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boof the green Reviewed by boof the green
August 23, 2011

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